{"id":1921,"date":"2026-09-22T12:29:10","date_gmt":"2026-09-22T09:29:10","guid":{"rendered":"https:\/\/shop.hapoel.co.il\/terms-and-conditions\/"},"modified":"2026-10-29T11:39:32","modified_gmt":"2026-10-29T09:39:32","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/shop.hapoel.co.il\/en\/terms-and-conditions\/","title":{"rendered":"Online Store Term of Use \/ Regulations"},"content":{"rendered":"

 <\/p>\n

    \n
  1. 1. Introduction<\/b>\n
      \n
    1. The Hapoel Jerusalem website (the “<\/span>Website<\/b>“), operated by Hapoel Jerusalem Management Company Ltd. (the “<\/span>Supplier<\/b>“), serves as the official website of Hapoel Jerusalem, including the main site hapoel.co.il and the sub-site tickets.hapoel.co.il, as well as a sales website for purchasing apparel and additional products; these regulations (hereinafter: the “<\/span>Regulations<\/b>“) govern the terms of use of the Website and the purchases made thereon.<\/span><\/li>\n
    2. Anything stated in these Regulations in the masculine gender is for convenience only, and the Regulations apply equally to persons of all genders.<\/span><\/li>\n
    3. Purchasing through the Website is subject to the terms detailed in these Regulations.<\/span><\/li>\n
    4. The use of the Website constitutes full consent on the part of the user to all the terms detailed in these Regulations. The mere purchase of a product on the Website shall constitute a declaration by the customer that they have read the provisions of these Regulations, understood them, and agreed to them. The Regulations constitute a binding contract between you and the Company.<\/span><\/li>\n
    5. The Supplier reserves the right to update the terms of the Regulations from time to time, at its sole discretion, without prior notice. Use of the Website following the publication of the updated Regulations constitutes agreement to its terms.<\/span><\/li>\n<\/ol>\n<\/li>\n
    6. Purchase<\/b>\n
        \n
      1. The Website enables customers to make convenient, easy, and secure purchases of products via the Internet.<\/span><\/li>\n
      2. Products may be purchased on the Website at any time while stocks last.<\/span><\/li>\n
      3. Images on the Website are for illustrative purposes only, and there may be differences between the images and the actual products.<\/span><\/li>\n
      4. Purchase on the Website is by credit card only, and the transaction will be executed after approval by the credit card company.<\/span><\/li>\n
      5. Product prices on the Website do not include VAT, as Hapoel Jerusalem is a Non-Profit Organization (NPO \/ Malkar) and is therefore exempt from VAT.<\/span><\/li>\n
      6. The Supplier is entitled to update product prices, terms of sale, shipping fees, and promotion conditions at any time, without prior notice. The binding price is the price registered in the system upon completion of the order.<\/span><\/li>\n
      7. The Supplier reserves the right to terminate the marketing and sale of products at any time and to deny purchasing rights on the sales website at its discretion.<\/span><\/li>\n
      8. Some products on the Website may not be in stock at all times. In the event of a stock shortage, the Company will notify the customer and offer a replacement product or a full monetary refund.<\/span><\/li>\n
      9. Should a clerical error occur in the product description, price, or details, such error shall not bind the Supplier.<\/span><\/li>\n<\/ol>\n<\/li>\n
      10. Returns and Cancellations<\/b>\n
          \n
        1. The provisions of this section are subject to law. The right to cancel a transaction belongs exclusively to the customer, even if the customer ordered the product for another person and\/or another person is the recipient of the delivery.<\/span><\/li>\n
        2. A customer who executed a transaction to purchase a product via the Website shall be entitled to cancel the transaction starting from the date the transaction was made until 14 (fourteen) days from the date of receipt of the product or from the date of receipt of the transaction summary document, whichever is later.<\/span><\/li>\n
        3. A person with a disability, a senior citizen, or a new immigrant (as defined by law) who executed a transaction on the Website shall be entitled to cancel the transaction within four months from the date the transaction was made, from the date of receipt of the product, or from the date of receipt of the transaction summary document, whichever is later, provided that the engagement in the transaction included a conversation between a Company representative and the customer, including a conversation via electronic communication.<\/span><\/li>\n
        4. The Company shall be entitled to request documentation from the customer, as specified by law, proving that they are a person with a disability, a senior citizen, or a new immigrant, as applicable.<\/span><\/li>\n
        5. If the customer has a right to cancel a transaction under the law, they may do so by delivering a cancellation notice to the Company through one of the methods specified below and in accordance with the contact details detailed below (hereinafter: “<\/span>Cancellation Notice<\/b>“):<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n